Frequently Asked Questions
What are the different mounting options for American Standard faucets?
American Standard offers the following options to cater to our customers’ varied needs:
3-hole
3-hole faucets are faucets that have two separate handles and a spout. The most common function of the two handles is to release hot and cold water through the centre spout.
Deck-mounted
Deck-mounted faucets are faucets that are directly attached to the basin or on the counter itself.
Wall-mounted
Wall-mounted faucets are attached directly to the wall instead of the basin or counter. Therefore, its matching basin or sink does not require any holes.
How do I choose a basin faucet that is suitable for me?
Where can I find the model number of my faucet?
Please check the product’s box, installation instructions or receipt from the place of purchase for the model number.
How can I make sure my American Standard faucet lasts longer?
As with all of our products, American Standard faucets are designed with high-quality materials for greater longevity. Hence, minimal maintenance is required on a day-to-day basis. Generally, a simple wipe with a damp cloth followed by drying with a soft cloth is all you need to do to keep your faucet in good shape.
Where can I get repair or replacement parts for my American Standard faucet?
Please contact +64 9 415 6000 for further assistance. You can also click here to locate your nearest showroom or retailer.
General Information
What are the different mounting options for American Standard faucets?
American Standard offers the following options to cater to our customers’ varied needs:
3-hole
3-hole faucets are faucets that have two separate handles and a spout. The most common function of the two handles is to release hot and cold water through the centre spout.
Deck-mounted
Deck-mounted faucets are faucets that are directly attached to the basin or on the counter itself.
Wall-mounted
Wall-mounted faucets are attached directly to the wall instead of the basin or counter. Therefore, its matching basin or sink does not require any holes.
How do I choose a basin faucet that is suitable for me?
Where can I find the model number of my faucet?
Please check the product’s box, installation instructions or receipt from the place of purchase for the model number.
Care & Maintenance
How can I make sure my American Standard faucet lasts longer?
As with all of our products, American Standard faucets are designed with high-quality materials for greater longevity. Hence, minimal maintenance is required on a day-to-day basis. Generally, a simple wipe with a damp cloth followed by drying with a soft cloth is all you need to do to keep your faucet in good shape.
Where can I get repair or replacement parts for my American Standard faucet?
Please contact +64 9 415 6000 for further assistance. You can also click here to locate your nearest showroom or retailer.