Frequently Asked Questions
What are the different installation types for American Standard wash basins?
American Standard offers the following options to cater to our customers’ varied needs:
Vessel
A vessel basin sits directly on top of a counter or deck and its sides are fully exposed and finished. A vessel sink. Complements well with wall mounted faucets or deck-mounted faucets.
Countertop
A countertop wash basin is installed from above the counter or deck and supported by an outer rim that sits on the counter itself.
Vessel with deck
A vessel basin with a deck is similar in structure and design to a regular vessel basin, but the former has a deck and hole(s) to fit a faucet.
Semi-Counter
Semi-counter basins are similar to countertop basins. However, the front portion of the former protrudes out partially instead of being fully fitted within the countertop, offering a smart way to maximize usable space in a small area. Since the basin extends beyond a narrow ledge or vanity, a semi-countertop sink offers you a surprisingly large basin while preserving valuable floor space.
Undercounter
Undercounter wash basins are installed under the counter or deck. There is no basin rim surrounding the sink, giving the counter an overall clean and seamless look.
Full-Pedestal
A full-pedestal wash basin consists of a basin attached to a long column that conceals the water pipes within and extends to the floor.
Semi-Pedestal
A semi-pedestal wash basin is similar to that of a full pedestal, but the column does not reach the ground and connects to the wall instead.
Wall-Hung
A wall-hung basin is a sink that is directly attached to the wall without any pedestal or column underneath to support it. A metal basin frame or pipe supports the sink and conceals the piping underneath.
How do I choose a wash basin that is suitable for me?
All our American Standard wash basin models can be found here.
There are several important factors involved in picking out a model that meets your requirements and matches your faucet. Please refer to our guides on how to choose a bathroom sink and kitchen sink for your home.
Do American Standard wash basins come in different sizes?
American Standard wash basins come in a variety of sizes and styles to suit your space and room needs. Please click here to see the full range of products available for your home.
Where can I find the model number of my faucet?
Please check the product’s box, installation instructions or receipt from the place of purchase for the model number.
How can I make sure my American Standard wash basin lasts longer?
Little maintenance is required on a day-to-day basis. If there are limescale deposits or stains, you can dampen a soft cloth with a mild cleaner, wipe the sink area gently and rinse with water after.
Where can I get repair or replacement parts for my American Standard wash basin?
Please contact +64 9 415 6000 for further assistance. You can also click here to locate your nearest showroom or retailer.
General Information
What are the different installation types for American Standard wash basins?
American Standard offers the following options to cater to our customers’ varied needs:
Vessel
A vessel basin sits directly on top of a counter or deck and its sides are fully exposed and finished. A vessel sink. Complements well with wall mounted faucets or deck-mounted faucets.
Countertop
A countertop wash basin is installed from above the counter or deck and supported by an outer rim that sits on the counter itself.
Vessel with deck
A vessel basin with a deck is similar in structure and design to a regular vessel basin, but the former has a deck and hole(s) to fit a faucet.
Semi-Counter
Semi-counter basins are similar to countertop basins. However, the front portion of the former protrudes out partially instead of being fully fitted within the countertop, offering a smart way to maximize usable space in a small area. Since the basin extends beyond a narrow ledge or vanity, a semi-countertop sink offers you a surprisingly large basin while preserving valuable floor space.
Undercounter
Undercounter wash basins are installed under the counter or deck. There is no basin rim surrounding the sink, giving the counter an overall clean and seamless look.
Full-Pedestal
A full-pedestal wash basin consists of a basin attached to a long column that conceals the water pipes within and extends to the floor.
Semi-Pedestal
A semi-pedestal wash basin is similar to that of a full pedestal, but the column does not reach the ground and connects to the wall instead.
Wall-Hung
A wall-hung basin is a sink that is directly attached to the wall without any pedestal or column underneath to support it. A metal basin frame or pipe supports the sink and conceals the piping underneath.
How do I choose a wash basin that is suitable for me?
All our American Standard wash basin models can be found here.
There are several important factors involved in picking out a model that meets your requirements and matches your faucet. Please refer to our guides on how to choose a bathroom sink and kitchen sink for your home.
Do American Standard wash basins come in different sizes?
American Standard wash basins come in a variety of sizes and styles to suit your space and room needs. Please click here to see the full range of products available for your home.
Where can I find the model number of my faucet?
Please check the product’s box, installation instructions or receipt from the place of purchase for the model number.
Care & Maintenance
How can I make sure my American Standard wash basin lasts longer?
Little maintenance is required on a day-to-day basis. If there are limescale deposits or stains, you can dampen a soft cloth with a mild cleaner, wipe the sink area gently and rinse with water after.
Where can I get repair or replacement parts for my American Standard wash basin?
Please contact +64 9 415 6000 for further assistance. You can also click here to locate your nearest showroom or retailer.